Effective Date: July 29, 2025
Helfrich RM (“we”, “us”, “our”) operates https://www.helfrichrm.com (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or interact with our website.
1. Information We Collect
a) Information You Provide
- Name, email address, phone number, and other contact details when you fill out forms, request quotes, or contact us.
- Any messages or attachments you voluntarily send.
b) Information We Collect Automatically
- IP address, browser type, pages visited, time spent on site, and device identifiers.
- Cookies and similar technologies used to improve performance and personalize your experience.
c) Information from Third Parties
- Analytics providers (like Google Analytics).
- Advertising platforms (if used for remarketing or tracking).
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer service.
- Improve our website’s performance and user experience.
- Send relevant communications if you opt in (e.g. newsletters or updates).
- Maintain security, prevent fraud, and comply with legal obligations.
3. Cookies & Tracking Technologies
We may use cookies and other tracking technologies to:
- Remember your preferences.
- Analyze website traffic and user behavior.
- Offer a more personalized browsing experience.
You can modify your browser settings to manage or disable cookies, though this may affect site functionality.
4. Sharing of Information
We do not sell your personal data. We may share information with:
- Trusted service providers (e.g. hosting, email marketing, analytics).
- Legal authorities when required by law or to protect our rights.
- Third-party tools (e.g. Google Analytics) strictly for website functionality and performance.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined or as required by law. When no longer needed, your data is securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the right to:
- Access or correct your personal data.
- Request deletion of your data.
- Withdraw consent for data processing.
- Object to the use of your data for certain purposes.
To exercise these rights, please contact us at service@helfrichrm.com.
8. Children’s Privacy
Our website is not intended for individuals under 13. We do not knowingly collect data from children. If you believe a child has provided us information without parental consent, please contact us for removal.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us:
Email: service@helfrichrm.com
Mailing Address:
Helfrich RM
4749 Bennett Dr STE I
Livermore, CA 94551